LEGAL

Privacy Policy

Last updated: July 2026

1. Data Controller

The data controller is NexDriver, a licensed NCC operator based in Milan, Italy. VAT: P.IVA 14757040960. Email: info@nexdriver.it.

2. Data Collected

  • First and last name
  • Email address
  • Phone number
  • Service details (pickup, destination, date, time)
  • Browsing data (server logs, technical cookies)

3. Purposes of Processing

  • Service delivery: managing NCC bookings and quotes.
  • Communication: responding to enquiries submitted via the online form.
  • Legal obligations: compliance with applicable tax and regulatory requirements.
  • Analytics: improving user experience via Google Analytics statistics — only if you accept analytics cookies via our cookie banner.

4. Legal Basis

Processing is based on: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR); consent (Art. 6(1)(a) GDPR); legal obligation (Art. 6(1)(c) GDPR).

5. Data Recipients

Data is not sold or shared with third parties for marketing. It may be shared with technical service providers strictly necessary for service delivery (e.g. email platforms), acting as data processors under Art. 28 GDPR. If you accept analytics cookies via our cookie banner, anonymised browsing data is also processed by Google Ireland Limited (Google Analytics) as a data processor.

6. Retention Period

Booking data is retained for 10 years to comply with tax and civil law obligations. Data from unanswered quote requests is deleted within 12 months.

7. Your Rights

You have the right to access, rectify, erase, restrict, object to, and port your personal data (Arts. 15–22 GDPR). To exercise these rights write to info@nexdriver.it. You may also lodge a complaint with the Italian data protection authority (garanteprivacy.it).

8. Cookies

This site uses technical cookies necessary for operation, plus optional Google Analytics cookies set only if you accept them via our cookie banner. See our Cookie Notice for full details and how to change your choice at any time.